Refund & Exchange Policy

At Aryaki, we take pride in offering quality products and ensuring a smooth shopping experience. Every order is carefully checked before dispatch. If you are not completely satisfied with your purchase, please review our policy below.

1. Size Exchange

Your comfort is important to us.

We offer one complimentary size exchange on all eligible footwear purchases.

To be eligible for a size exchange:

• The request must be raised within 7 days of delivery.

• The footwear must be unworn, unused, and in its original condition.

• All original packaging, tags, accessories, and inserts must be included.

Once the returned pair passes inspection, the replacement size will be dispatched.

2. Returns & Refunds

Returns and refunds are accepted only in the following situations:

• You received an incorrect product.

• The product arrived damaged.

• The product has a manufacturing defect.

Requests must be submitted within 48 hours of delivery, along with clear photographs showing the issue.

Upon verification and approval, Aryaki will arrange the return and process the applicable refund or replacement.

3. Non-Returnable Items

The following products are not eligible for return or refund:

• Products purchased during clearance or final-sale promotions.

• Products showing signs of wear, use, damage, or alteration after delivery.

• Customized, personalized, or made-to-order products.

• Orders refused at delivery without prior communication.

4. Cash on Delivery (COD) Orders

To reserve a Cash on Delivery order, a booking amount may be collected at checkout.

This amount is adjusted against your final order value and is not an additional charge.

If a customer refuses delivery, cancels the order after dispatch, or provides incorrect delivery information, the booking amount will be non-refundable.

5. Order Cancellation

Orders may be cancelled within 12 hours of placement.

Once an order enters processing, packing, or dispatch, cancellation requests may not be accepted.

Customized or made-to-order products cannot be cancelled once production has commenced.

6. Refund Processing

Approved refunds will be processed to the original payment method.

Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider or bank.

Shipping charges, handling fees, and COD booking amounts are non-refundable unless the return is due to an error on our part.

7. Quality Assurance

Every Aryaki product is carefully inspected before shipment. Minor variations in texture, shade, grain, finish, or appearance may occur due to the nature of the materials and should not automatically be considered defects.

8. Contact Us

For exchanges, returns, or refund assistance, please contact our customer care team:

Aryaki

Address:
No. 395/1B1A1, Shop No. 2,
LR Nagar, VK Road, Pernambut,
Vellore District, Pin 635810,
Tamil Nadu, India

Email: support@aryaki.in

Phone: +91 9244191911

Our customer care team will be happy to assist you and ensure a smooth shopping experience.