Refund policy
Eligibility
- Unused items in original packaging (with tags) may be returned within 7 days of delivery.
- Defective or misdescribed items may be accepted beyond 7 days if reported promptly.
Return Process
- Contact us at support@aryaaki.com or +91 9244191911 with order number and photos (if applicable).
- We will arrange pickup and inspection.
Refund Terms
- Refunds processed within 7 working days post-inspection.
- Refund issued via original payment method.
- Shipping costs refunded if return due to defect/misdescription; change-of-mind returns may incur postage deduction.
Exclusions
- No returns for used, altered, damaged, or custom-made items (unless faulty).
- Ensure tags and hygiene seals are intact.
Order Cancellations
Cancellations before dispatch are fully refunded promptly.
Escalation Rights
- You may escalate issues via E‑Daakhil / E‑Jagriti, consumer forum, or reach out to our grievance officer.
- Under consumer law, you may be entitled to compensation interest for delayed refunds.
Contact: support@aryaaki.com | +91 9244191911
Legal Name & Address
Aryaki Leather & Lux Private Ltd
No 395/1B1A1, Shop No .2, LR Nagar, VK Road, Pernambut Vellore District. Pin 635810. Tamil Nadu